Frequently Asked Questions

How will the roads be closed?

Will there be water/food on the course?

Why is there a cut off time?

Where is the event to be held?

Why do I have to register on Saturday?

Withdrawals and Refunds?

How will the starts be organised?

How can I check or amend my entry?

 


 

How will the roads be closed?

The Etape Caledonia is going to close all access roads onto the route in advance of the first cyclists, using cones, barriers and traffic management personnel, supplemented by motor cycle marshals and will comply with current legislation regarding cycling on the highway.

This will create a traffic free environment for the entire event, subject to participants being able to maintain the minimum average speed of 13 -14mph.

This is NOT what is called a rolling road closure where motorcycles travel ahead of the event and stop traffic that is already on the route for a short period of time to allow participants past. Given the length of the closure this would be impractical and inconvenient for road users.


 

Will there be water/food on the course?

There will be two feed stations on the course.  The first will be located at the top of the Schiehallion climb, and the second wiil be along the Weem stretch.

Water will be available at both and we are delighted to announce that we will have Power Bar energy bars and drinks to keep you pumping those legs to the end of the ride.



 

Why is there a cut off time?
In order to secure the support of local residents and businesses, we must give them a commitment to reopen the roads toa schedule. It is felt that this is a reasonable period to allow for completing the course within a closed road environment.

After the cut off time cyclists will be allowed to continue on the route but will have to obey normal traffic regulations and negotiate the traffic that will then be on the road. Participants who choose to continue will be outside of the event support infrastructure.

A sweep vehicle will be available to collect participants who choose not to complete the full course.


 

Where is the event to be held?
Pitlochry in Highland Perthshire will host the start and finish of the event. The route will take in Lochs Tummel, Rannoch and Tay in the areas of Atholl and Breadalbane. See location map


 

Why do I have to register on Saturday?

Registration is an important process for all mass participation events that confirms the person participating is the one who entered, checks that the bike to be used meets regulations, that they have their race numbers and timing chip for the event and have the latest information of route conditions and regulations.

It would place an enormous onus on resources to register 2,500 on Sunday morning before 07:30. We believe it is far safer and likely to produce a better event experience for participants if they are staying locally.


 

Withdrawals and Refunds ?
4. Withdrawal, Cancellations or Alterations


4.1 The Event Organiser operates a 7 day cooling off period. Accordingly, the Participant is entitled to cancel his/her application to participate provided the Event Organiser receives written notice of cancellation within 7 days of payment of the Fee (payment being deemed made for the purposes of this clause 4.1 by clicking on the make payment link on the WorldPay Secure Payment webpage or receipt of the Entry Form sent by post in accordance with clause 3.1 above). During this 7 day period the Participant is able to cancel its entry and receive a full refund of the Fee by emailing info@UKEtapeSeries.co.uk or writing to the Event Organiser, UK Etape Series, Pier House, Strand on the Green Chiswick London W4 3NN. The notice must be received by the end of the 7 day cooling off period.


4.2 The Event Organiser reserves the right to change the date of the Event. In the event of such change of date of the Event, and the Participant is unable to attend on the revised date, he/she has three weeks to inform the Event Organiser in writing from when the change in date is announced to receive a refund of their Entry Fee.


4.3 The Participant acknowledges that participant places are limited and payment of the Fee and reservation of the place has an affect on logistics and the subscription for the Event. Accordingly, subject to clauses 4.1 and 4.2 above, the Participant may only withdraw from the Event at any time, subject to the following:


4.3.1 If the Participant withdraws from the Event 90 days or more before the Event he/she will receive no refund but upon request the Event Organiser will provide the Participant with a place free of charge in the same Event the following year, provided such event takes place.


4.3.2 If a Participant pulls out of the Event between 89 days and 8 days before the Event he/she will receive no refund from the Event Organiser but upon request the Event Organiser will reserve the Participant s entry for the Event which it proposes to run the following year subject to the Participant completing an entry form and paying the applicable entry fee for such event within the stipulated time limits for such event.


4.3.3 If the Participant pulls out of the Event with 7 days or less of the Event or if the Participant fails to register for the Event he/she will receive no refund or reserved entry for any future race or event.


4.4 No Participant shall be entitled to change the race category further to submitting the Entry Form.


4.5 Notice of withdrawal from the Event must be communicated by withdrawing through the online admin service on the event website or by writing to the Event Organiser, UK Etape Series, Pier House, Strand on the Green Chiswick London W4 3NN. Withdrawals WILL NOT be accepted by telephone. Date of receipt of notice will dictate whether or not a free or guaranteed place is offered for the following year in accordance with this clause 4.


4.6 Should places in any category for the Event be oversubscribed, the Event Organiser reserves the right to either offer the Participant a place in a suitable alternative category for such Event or withdraw the offer of a place.


4.7 In the event the Event Organiser withdraws the offer of a place to the Participant in the Event for any reason at any time it will provide the Participant with a full refund of the Fee, with no further liability whatsoever arising from such withdrawal. Notwithstanding this clause

4.7 no refund shall be made where otherwise set out herein (including for the avoidance of doubt clauses 2.3, 2.8 and 2.14).


4.8 The Event Organiser reserves the right to amend the Event format or cancel the Event due to circumstances beyond its reasonable control. In the event of the Event being cancelled it shall provide the Participant with a full refund with no further liability whatsoever arising from such cancellation, if the event is changed to another format the Participant will not be entitled to any refund and there shall be no further liability whatsoever arising from such change of format


4.9 The withdrawal policy set out in this clause 4 does not apply to Charity Pledge Place Participants whose places are the property of the charity.


 

How will the starts be organised?
The earliest starts will be reserved for entrants who can demonstrate their cycling ability through results in a select number of cycle events, more details of how to be seeded will be provided nearer the time.

Any participants who have not participated in cycling events before will be placed in a general category.


 

How can I check entry or amend my details?
Visit www.UKEtapeSeries.co.uk and log in using your email and date of birth. This will show the details we have registered for you and the status of your entry.
You can change certain details on this page, such as address and phone number.
Some fields are locked such as name, gender and date of birth, so changes to these fields need to be confirmed with the Race Office by emailing: Info@EtapeCaledonia.co.uk

 

If you have a question please contact us at: Info@EtapeCaledonia.co.uk

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